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Enterprise Content Management
Software Products
OnBase is a fully integrated enterprise content management (ECM) software suite used by more than 8,000 mid-tier and Global 2000 enterprises to capture, route, manage, share and archive high volumes of corporate information critical to business operations, audits and customer service. Eliminating low-value manual tasks through core OnBase functionality such as document imaging, workflow and COLD/ERM and making all content instantly available from a single, easy-to-use interface increases employee productivity and operational efficiency. OnBase complements its ECM functionality with expertise in specific industry solutions and back office operations.
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OnBase enterprise content management software customers experience the following benefits:
- Lower operating costs resulting from reducing overhead needed to support physical documents and reducing the labor required to complete critical business processes
- Greater collaboration fostered by simultaneous, secure, real-time access to content regardless of users' locations
- Reduced cycle times when the delays and inefficiencies of manual processes are eliminated, resulting in competitive advantage when securing new business, collecting early pay vendor discounts and lowering the per-unit costs of providing superior products and services
- Improved customer service by empowering customer service representatives to resolve issues on the first call with the most accurate and timely data or cost effectively provide customer self-service with secure Web-based access to important documents
- Better support for governance, risk and compliance initiatives by enabling secure access to content, standardized business practices and retention of content based on internal policies, quality assurance standards or regulations
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e-Docs® and OnBase enterprise content management solutions help you gain competitive advantage in your industry.
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